Our Terms and Conditions for Gin Tailoring and All Other Purchases
Important Gin Tailoring Information
We WILL NOT allow anybody under the age of 18, or anybody we know to be driving, to partake in tailorings. Please make sure you have suitable travel arrangements in place.
We reserve the right to ask for identification to prove age if in any doubt whatsoever.
Please do let us know if you intend to bring an observer with you so that we can make appropriate arrangements (please note this may not always be possible).
Your bottle of Tailored Gin will be delivered to you within four weeks of the tailoring.
Changes and cancellations:
Your appointment card is specific to you, and non-transferrable except by prior arrangement.
You can change to another appointment of the same or lesser value up to four weeks in advance without charge, pending availability. The more notice you can give us, the more likely we are to be able to find you an alternative appointment.
Changes made two to four weeks in advance will incur a 50 percent charge for rebooking. Regrettably, changes are not possible within two weeks of your appointment and cancellations are non-refundable.
Please ensure you arrive promptly for your appointment. The tailoring will end 90 minutes from the allotted start time, so late arrival will result in a shortened session.
If you are delayed, please inform us as early as possible by emailing firstname.lastname@example.org or telephoning 01223 751146
Outside of the distillery we also host tailorings in a range of venues, some of which are almost 700 years old. If you have any special requirements please check suitability with us before booking. For your reference, our venue in Corpus Christi College, Cambridge, does not have step-free access. All our other 2017 venues are wheel-chair accessible.
Please inform us of any potential allergies (e.g nuts) well before your appointment.
All of the above terms and conditions also apply to our gift vouchers.
Vouchers are valid for 12 months from the date of purchase, and may be redeemed only in our online store (www.cambridgedistilleryshop.co.uk). Vouchers cannot be redeemed in any other retail outlets, online or otherwise.
Many of our items are of seasonal or otherwise limited availability, therefore we cannot guarantee ongoing availability of any individual item.
If you wish to redeem your voucher against a gin tailoring, please be aware that there is often a significant waiting list for these sessions. If none of the available appointments are suitable for you, please email email@example.com
and ask to receive early notification when new dates are released.
All Other Purchases
By purchasing any products whatsoever from The Cambridge Distillery Shop you agreeing that you are of legal drinking age in your country.
Many countries prohibit the import of alcohol except through a registered importer. It is your responsibility, as purchaser, to ensure that we can ship to you. For example: sales to Russia and the USA are not permitted. If you try to buy alcohol for a country to which we are unable to send, we will refund your purchase price, minus the fees we incur from PayPal and a £10 administration fee, so PLEASE check with us first if you are unsure.
The buyer is responsible for any locally payable taxes, including (but not limited to) Value Added Tax, Alcohol Duty and / or Import Duty. All UK purchases include these taxes in the price paid at checkout.
All items are shipped within three working days of receipt of payment. As a guide, our expected delivery times (from shipping date) are as follows:
UK (mainland): 2 days
Rest of Europe: 5 working days
Rest of World: 10 working days